Background
In 2014 we decided to move to Mallorca because of family situation. After being home with our kids for the first time we then decided that we needed something to work with. Since both of us have a background as repair technicians for more than a decade, at both SonyEricsson and Apple the choice what to do was easy. Of course a repair iPhone business in Palma on our own.
All the horrible traffic
After a while on Mallorca we were so tired of all the traffic and sitting in car queues. We also realised that we moved around faster on our bicycles. Not only did we do the environment a favour but we also got fitter using our bicycles also in our daily life. This benefits the environment, us and our customers.
So when we planned our repair business it was with the aim to do something good for all of us. And to be different of course. We could not reinvent the repair business but at least we could make it different. Also read our Ecological profile
The start
In 2015 we started to plan everything and did a proper business plan. And now in 2016 we have launched our premium repair business in Palma.
Businessidea
The core business of Repairit.es is of course to repair iPhone and smartphones in Palma, smartphones and tablets. But not only do we repair those models. We also repair MacBook computers. Our business idea is though that we visit your home/office/yacht or hotel and repair your device instantly.
Nowadays we have increased our service to also cover Garmin bicycle computers and Garmin dog tracking equipment.
Success
Not only have we gained success among the English, Scandinavian and German speaking communities here in Mallorca. But also most of the luxurious hotels are recommending our shop to their guests whenever they have a problem with their phones, tablet or computer.
We are also the natural repair partner for companies like TUI, Logitravel, Camper to mention some.
And to our great happiness we are finally gaining customers among the local Mallorquines.
The future
We are now changing the core business from smartphones to Garmin repairs. We see an increase of units coming in every days with our Repairbox® and we receive a lot of repair requests for Garmin units in general. We are also establishing our own repair center for Garmin in Europe and will not be doing Garmin repairs on site as we did earlier since they require some more detailed repairs then mobile phones.
